Get a FREE Performance Analysis
If you are the practice owner, answer the following multiple-choice questions as they currently apply to your practice and ExecTech will provide you with a complimentary performance analysis of your practice. You will receive the results of this questionnaire on a graph that isolates the twelve areas in your practice that are causing you to either: Expand, stay flat or contract.
Your performance analysis will identify your weaknesses and strengths in the following categories:
- Marketing
- Patient Management
- Staff Management
- Collections
- Financial Management
- Business Management
- Stress Management
- Self Management
- People Skills
- Control Skills
- Confronting Skills
- Success Potential
Low scores mean your practice is being damaged by those categories; high-scoring categories show where your strengths lie. In many cases, the practice has a constant battle between the elements that help you expand and the elements that make your practice shrink.
An ExecTech consultant will discuss the results of the analysis with you by phone and make recommendations.
Because ExecTech locates the source of difficulties before proposing a solution, you will find ExecTech solutions make sense and are easy to implement. The Practice Analysis is free and the questionnaire takes only 5-10 minutes to complete.
Complete the questionnaire below
1-15
1. Do you work on your practice marketing each week?
2. Do your patients wait more than ten minutes for their care?
3. Do you take at least six weeks of vacation time each year?
4. Does the local economy have an impact on your practice?
5. Is your team motivated and committed?
6. Do you take your practice so seriously that it is no longer enjoyable?
7. Do you complete your paperwork on time?
8. Is it difficult for you to ask patients or other professionals for referrals?
9. Do problems in your practice keep you up at night?
10. Are your staff members assigned individual statistics to track their productivity?
11. Do you safely and smoothly dismiss the patients who cause you too much stress?
12. Do you have written goals for your practice?
13. When you meet strangers who need your services, do they usually become new patients?
14. Do you have mood swings when working?
15. Do employees take too long to follow your orders?
16-30
16. Do most of your patients follow your recommendations?
17. Do you find yourself solving problems that your staff should be solving?
18. Can you easily raise the number of new patients you see each week?
19. Are too many patients disappearing or falling through the cracks?
20. Do you have a staff bonus system that motivates your team and increases your profit?
21. Are you happy with your career choice?
22. Do you truly dislike fee discussions with patients?
23. Do you walk on eggshells around certain types of staff members?
24. Are your rewards adequate for the work you do?
25. Do you have slow days that are difficult to change into busy days?
26. Do you ever wish you could make everything just stop?
27. Are you uncertain how productive your staff members should be?
28. Do you save enough money each year to reach your retirement goals?
29. Are you so nice that people take advantage of you?
30. Do your staff members make you furious at times?
31-45
31. Do you work long hours, but are still not getting ahead?
32. Does your staff collect at least 95% of the patient's cash portions?
33. Do you feel trapped by your practice?
34. Do you track the results of your marketing efforts?
35. Has your practice reached a plateau and is now stuck?
36. Do your staff members generate new patients on a regular basis?
37. Is it difficult for you to correct staff members?
38. Are you frustrated because you are not accomplishing more?
39. Does your website generate new patients each week?
40. Do you wonder if certain ex-patients left because of something you said or did?
41. Is it hard for you to find new staff members or associates who meet your qualifications?
42. Does the possibility of losing patients make you agree to lower fees?
43. Are you increasing your net worth each month?
44. Are there aspects of your practice with which you avoid dealing?
45. Do you have a system that prevents most missed appointments?
46-60 (final)
46. Do you settle for poor performance by staff members because it is difficult to replace them?
47. Has your practice been damaged by people you trusted?
48. Do you wish your staff would show you a little more respect?
49. Are your patients more loyal to their health plans than to you?
50. Do you have a large, positive presence on the internet?
51. Do you track your overhead costs?
52. Do your feel your staff are too soft with patient collections?
53. Can you handle disagreeable, unwilling or defiant employees?
54. Do you charge and collect higher fees than your colleagues?
55. Are most of your employees willing to accept more responsibility without more pay?
56. Do you evaluate the profit of each income source on a regular basis?
57. Are you on top of your legal matters, i.e., OSHA, HIPAA, malpractice and labor law?
58. Are you continuously accomplishing short- and long-term goals in your practice?
59. Is your office managing each plan to ensure you collect the maximum allowable fees?
60. Do you manage your time efficiently?
Practice Information
Your Name
Position
Office Phone
Mobile
Best time to contact you
Years in practice
Number of staff members
Number of associates
Production range per month
General problems (e.g. staff management, lack of new patients, patient retention, treatment acceptance, organizational stress, etc.)
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