“Over the past couple of years my practice has done well, but not as well as I would have liked. When a colleague of mine suggested hiring a practice consultant, I balked at the idea partly because of the cost, but more importantly because I felt that there wasn’t much that a practice consultant could do for me and for the practice. I was convinced that I was already doing all of the right things. I have a wonderful staff who is organized and who work hard in our state-of-the-art office. I am a very competent clinician, and our patients are very happy with my work. So, if our performance had remained flat in the last few years, I considered that this was just a result of “market realities” and had nothing to do with what we were doing or not doing.
However, my colleague insisted that I consider hiring a practice consultant, and convinced me that the investment was worth the money. As a result, I hesitantly signed up with ExecTech, and it turned out to be one of the best business decisions that I have made. My consultant came in to my practice, interviewed my staff, did a thorough review and analysis of our practice statistics, our resources, and our organizational structure. Then we met, and came up with a plan and a set of goals for increasing our production. He worked with me and with my staff and we came up a customized plan to increase our production without increasing staff or hours. With meetings every other week we made steady progress toward those goals. The program also includes one-on-one coaching to help me become a better leader for my staff and to improve my interaction and relationships with my patients. I was happily surprised to find that those coaching sessions were helpful to me not only within my practice but also outside of it. I met with my coach on a weekly basis, and she was there helping me every step of the way.
This plan has led to a $153,000 increase in collections in the first six months that I have been on the program. I was able to recoup my investment in the program within its first two-and-a-half months. Based on my experience, I unreservedly recommend the service of ExecTech to any dentist who wants to increase their revenues and who wants to become a better practitioner and business owner. I am very happy that my colleague insisted that I look into this program.”