“Before we signed on with Exectech, April 1st, our two practices were only open two days per week. We had been open for two years. We were in the middle of a recession. Our production and collections were at an all time low. We attracted new patients, but once they were in our office, we did not know how to effectively get them to accept treatment or how to retain them. We were discouraged to the point that we were just about to sell both practices at a loss and start over in another industry.
Then we started the ExecTech practice management program. By April 30th of the same year, our ExecTech consultant had helped us to turn our practices around by determining which systems were missing and which systems currently in place should be removed. He also taught us how to distinguish a good employee from those who should be replaced. Within that first month, the production increase for our practices was more than the consulting fee we had paid a few weeks prior. It took us less than 30 days to earn back the amount we paid for the consulting!
Within the first year on the ExecTech program, we have nearly tripled our production and collection figures. We also worked closely with our ExecTech coach, who helped us to become better practice owners by teaching us skills and giving us tools to be effective leaders. We learned how to confront and resolve issues with our staff members or patients. We learned how to keep the morale up in the company. And we learned how to spend less time at the practice, yet make more money.
We recently re-signed with Exectech for our second year, and are moving forward with plans to open practice number three. Going from nearly selling the practices at a loss before we started the program, to profiting and expanding the way that we did in the space of 12-months, is far more than we could have hoped for. We owe our success to Exectech. Thank you for your help! We wouldn’t be here without you!”